PeriscopeIQ for Member and Customer Insights

You know your members and customers. Now transform their experience to deliver business change and market leadership.

Build reliable and valid metrics for all of your member and customer touch points so you can improve engagement, loyalty, acquisition and retention and add value for members and customers.

PeriscopeMX/CX

PeriscopeMX/CX is a leading-edge member and customer experience feedback solution that measures every member and customer touch point with scientific rigor to deliver actionable intelligence for transforming the way organizations and associations do business. Scorecards delivered to every level of the organization identify opportunities for operational improvement. Scorecards distributed to executive levels yield strategic insights.  The on-demand analytical engine harnesses additional insights. It is the next-generation solution that links member experiences and metrics with business results.

Features

  • Measure factors important to your members/customers
  • Unlimited data segmentation
  • Highlight points of pleasure-and-pain
  • Celebrate accomplishments
  • Discover unmet needs
  • Measure loyalty

Data Sheet

What Clients are Saying

PeriscopeIQ not only brings thought leadership to the study of employee engagement, they are also responsive to our needs and make our lives very easy. What impressed us most was their relentless focus on making sure that our engagement study is aligned with our strategy. Their Periscope ENGAGE solution and their ongoing support are simply awesome.

Jamie Harrison
Head of Global Talent Management
Fossil

PeriscopeIQ Resources

Menu