Personalized Client Service

We combine the expertise and capabilities of a large, full service company, with the service, attention and cost commitment of a boutique firm.

Each of our clients has their own dedicated project manager and support team to assist them with all of their needs. Additionally our technical team is available to support all of our solutions, so that you aren’t burdened with more IT work.

What our Clients are Saying

“PeriscopeIQ really partners with our company. There is a collaborative approach to all of it, from putting the survey together, to the design, to the deployment, to the data analysis, to generating the report, and even afterwards.”
-Karen Choi, SVP, Associated Industries of Massachusetts

“I think when we set into our joint venture with them five years ago, it wasn’t about the customer. It was about tasks. What we found when we partnered with PeriscopeIQ and we developed new questions and the new insight platform, we really are learning that it’s not about making sure that everything is clean. It’s about shaping this new experience, it’s about interaction, and it’s about really taking time to understand what our customers’ needs are. As a result, over the last four years, we’ve improved our customer service score by 23 percent. So really, that foundation and that insights platform has shaped the culture of Kohl’s and the customers’ experience.”
-JoAnn AhSam, Kohl’s

“They conduct studies that get the desired results. They’re very good at that. They bring their own thoughts; they don’t just take our questions.”
-Jason Dolfi, PMI

“High customer satisfaction is critical to our goal to strive for operational excellence at IDEX. The results of these assessments provided a rich set of data that delivered extremely valuable strategic and operational insights that went far beyond the results from typical customer surveys.”
-Bob Kreps, President of the IDEX Hale Business Unit

“By utilizing the PeriscopeIQ online survey solution, the project took two weeks from start to finish. A paper-based method would have taken us quite a few months to complete, without the quality of data, response rate and strategic analysis PeriscopeIQ was able to provide. The solution was cost-effective and helped us to quickly transform our relationships with our OEMs as well as significantly increase our customer satisfaction.”
-Greg Mort, Manager, Ingersoll-Rand Waterjet Marketing and Services

“PeriscopeIQ has been conducting our benchmark surveys since 2000. Handling everything from helping to design the questions, administering the survey and collecting and analyzing the data, PeriscopeIQ has created a customer-focused solution that delivers scientifically valid data.”
-Jann Nielsen, PhD, Board Member, Project Management Institute (PMI) – Pharmaceutical Special Interest Group

“We had many customized requests for PeriscopeIQ due to our diverse technology landscape across financial centers. PeriscopeIQ was able to meet all of our special requests for deployment, reporting and segmentation without slowing down the process. And, the ease of use of the solution enabled us to analyze the data using PeriscopeIQ’s “wizard-like” reporting capabilities without technical assistance.”
-Jeri Close, VP of Training for Sky Financial

“We were able to easily customize our own features, program questionnaire control methods set the system not to accept a survey if it is incomplete. It provides the regional vice presidents with better information about what is going on in each of their offices and enables them to hold people reporting to them accountable. PeriscopeIQ solution is an excellent way for executives to stay on top of those areas of the business that are so far removed from their view.”
-Diane Rodkey, Manager, Financial Reporting and Consolidation at YORK International

“The primary goal of implementing this solution was to comply with the law. But, Periscope has provided us with a business excellence tool that helps us identify and address issues more efficiently.”
-Ian Howells, Director, Corporate Control at YORK International

“I have been designing and sending out surveys to help organizations improve themselves for over 25 years. Rarely have I seen a product that radically re-defines a business the way PeriscopeIQ does. Working with PeriscopeIQ, we were able to design and send out over the Web my 95-question Quality Leadership Survey in less than 30 minutes, and I had significant responses within a day. Not only that, I was instantly able to analyze the data and gain insights that I could never do before. PeriscopeIQ is absolutely outstanding and brings survey guided organizational improvement into the 21st century. I was equally impressed with the support from PeriscopeIQ who responded to my every need in a highly professional and expeditious manner.”
-Dr. Jack Davis, Professor, St. Mary’s University School of Business

“We conducted a benchmark study about company practices related to educational assistance for studies in professional designations. Our concern about aggregating the data was instantaneously resolved with PeriscopeIQ’s capability to do this in real time. Furthermore, viewing the graphic and numerical results gave us an immediate picture of how we compared with the 22 companies that participated in the survey. PeriscopeIQ is a very well developed product; it has incredible capabilities.”
-Ralph P. Scheffey, Director, Employee Development, Penn National Insurance

“I am very impressed with PeriscopeIQ. I believe that PeriscopeIQ is a powerful tool for real-time business intelligence. Its flexibility, speed and analytical capabilities make it a revolutionary product.”
-Ginny Beck, Vice President, CGI Consulting Group, Inc.

“I have been working with PeriscopeIQ on a number of projects and find PeriscopeIQ’s people, their technology and their intellectual leadership very impressive. We looked at several online survey technologies, and their approach is simply the best there is. That is why we chose them to help us build and maintain our HRCompSurvey application. Beyond their technologies, their people are world-class leaders, strategists and innovators. They developed some models and algorithms that made our products the best in the industry. We are proud to have PeriscopeIQ as one of our strategic partners.”
-David B Turetsky, Vice President Sales, Marketing and Business Development, Aon Consulting Inc., Compensation eSolutions Group