We know that your success demands our flexibility. From custom question types to our powerful On-Demand Analytics Engine, PeriscopeIQ specializes in delivering custom solutions with out-of-the-box timelines and budgets.
Every company faces unique challenges. PeriscopeIQ customizes every question, every process, and every report to meet the demands of your business. It is our job to ensure that you get the results you need.
“PeriscopeIQ is surprisingly flexible in working with us. We do things in a different way than probably most other companies would do it. PeriscopeIQ has been incredibly open to figuring out a way to support us.”
Our clear and concise reports are designed so that everyone in the organization knows exactly what steps they need take to respond to the concerns and opportunities surfaced in the report. But sometimes, you need to drill just a little deeper or take a slightly different view on an issue.
Insight, the PeriscopeIQ On-Demand Analytics Engine, goes beyond metrics and gives you the power to gain deeper intelligence right at your fingertips. This is an incredibly powerful tool, built into every PeriscopeIQ solution, which allows you to go beyond scorecards and the metrics provided in them.
“We had many customized requests for PeriscopeIQ due to our diverse technology landscape across financial centers. PeriscopeIQ was able to meet all of our special requests for deployment, reporting and segmentation without slowing down the process. And, the ease of use of the solution enabled us to analyze the data using PeriscopeIQ’s “wizard-like” reporting capabilities without technical assistance.”
We support 143 different languages and all global currencies, seamlessly. Because of this, you can use the same survey and the same reports across all geographies. Users can choose their language and their country, and the PeriscopeIQ survey and reporting tool will automatically adjust.
“Because of translation issues, we used to have three different surveys – for North America, Europe, and Asia. With PeriscopeIQ, we’ve been able to do one single survey for the whole world.”
Multi-channel Data Collection
Companies interact with customers through multiple channels. PeriscopeIQ is totally flexible and strategic in how we collect data through transactional surveys, relationship surveys, phone surveys, face-to-face interviews, SMS, IVR’s or focus groups. We collect information for customers through social media channels and can integrate company data into data collected from other stakeholders.