For Immediate Release
PeriscopeIQ Introduces PeriscopeENGAGE Customer Experience
and Employee Solution that Directly Links Employees and Customers
PHILADELPHIA, PA, November 30, 2012 — PeriscopeIQTM, the innovation leader in web-based customer and employee experience solutions, is launching PeriscopeENGAGE, a sophisticated solution that integrates customer and employee feedback and identifies employees’ level of engagement.
The new Voice of Employee (VOE) product for corporations as well as associations, combines scientifically rigorous survey data from employees as well as customers in a single solution, for rapid, easy-to-digest insights unavailable in other solutions.
“Engaged employees create engaged customers,” explains PeriscopeIQ COO and co-founder Mohamed Latib. “We want to provide our clients with the most accurate intelligence possible so they can meld their needs, feedback and concerns with a clear business strategy.”
The fully customizable PeriscopeENGAGE solution provides unparalleled insights in a number of key areas including employee and customer feedback on operational improvements, revenue enhancement, customer acquisition and retention as well as customer and employee engagement.
PeriscopeIQ provides comprehensive, web-based intelligence-gathering and assessment solutions that provide otherwise unobtainable views of employee performance, attitudes and engagement- faster and more cost-effectively than ever thought possible. PeriscopeIQ’s solutions do much more than simply collect data.
A recent analyst report indicated that “The combination of their strategy-driven frameworks and “best-of-breed” analytics provide the robust and valid intelligence needed for decision making, enhancing a company’s bottom line and turning employees into more profitable assets.”
The Management Association (MRA) has leveraged the PeriscopeIQ platform to assist thousands of midwest companies assessing employee engagement, salary and benefit metrics.
“PeriscopeIQ provides highly intelligent voice of employee solutions backed by a team of highly regarded researchers and analysts,” says Bonni Yordi, Ph.D. MRA director, business research for MRA. “These solutions offer unparalleled analytical power with reporting capabilities that are user-friendly, extremely flexible while remaining fully customizable.”
PeriscopeENGAGE is part of the PeriscopeVOE integrated employee feedback and management system platform that incorporates web survey collection and portal reporting with actionable scorecards.
“We offer solutions that help transform companies into becoming market leaders,” explains Dr. Pawan Singh, PeriscopeIQ CEO and co-founder. “By providing web-based solutions, thought leadership and industry-specific expertise, we build true partnerships.”
PeriscopeIQ is the innovation leader of management solutions that transform the customer experience (Periscope CX) and employee experience (PeriscopeVOE), combining technological excellence, scientific methodology and turnkey solutions to provide trusted insights and assured results. Many Fortune 500 companies and global organizations rely on PeriscopeIQ products including Kohl’s, Halliburton, Boston Scientific, Seagate Technology, Unilever, The Wharton School, The World Bank, and The World Health Organization. Founded in 1999, PeriscopeIQ is a privately-held company headquartered in Coopersburg, PA. For more information on the Company, visit: www.PeriscopeIQ.com.
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