PeriscopeCX is a brilliant customer feedback system that measures every customer touch point with scientific rigor to deliver actionable intelligence for transforming the way you do business.
PeriscopeENGAGE is a fully integrated employee feedback and management system that incorporates web survey collection and portal reporting with actionable scorecards.
- Forbes ranks Kohl’s as America’s #1 Retail Store for 3rd straight year
- 2012 Holiday Shopping Press Release
- Mobile is linchpin in driving Black Friday, Cyber Monday sales
- One-Fifth of Consumers Definitely Plan to Shop on Black Friday According to Second Annual PeriscopeIQ Retail Intelligence Survey
- Integrating Employee Feedback With the Customer Experience to Enhance Satisfaction Metrics
PeriscopeIQ is a leading provider of management solutions that transform the customer experience (CX) and employee experience (EX) sectors using a calculated combination of thought leadership, science, rigor, technological excellence, turnkey solutions, integration with business strategy and proven outcomes. We have developed an integrated and holistic approach to assure that the measurement of customer and employee experiences are valid, robust and reliable, while linking directly to business outcomes.
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